Materials Management
* Manages quality information for materials, vendors and manufacturers
* Releases vendors and manufacturers; Monitors their QM systems
* Manages the release status of delivery relationships, for example model or series deliveries
* Evaluates vendors on the basis of quality using quality scores from audits, goods receipt inspections, and problem notifications
* Dispatches quality documents (quality agreements, technical delivery terms) when requests for quotations and purchase orders are received
* Requests quality certificates and monitors their receipt
* Triggers source inspections to be carried out at the vendor’s premises before the vendor is due to make a delivery
* Triggers inspections for goods movements, for example, goods receipt
* Blocks payments until inspection lots are accepted
* Manages the inventory of goods during the inspection and takes the goods being inspected into account for materials planning purposes
* Transfers inspection results to batch characteristic values
* Carries out batch determination using characteristic values from quality inspections
* Monitors the shelf-life of batches and the deadline for recurring inspections
* Manages problems using quality notifications and processes complaints against the vendor
Production
* Integrates inspection planning and work scheduling
* Handles inspection characteristics and setup characteristics for operations
* Manages quality inspections for manufacturing orders
* Handles in-process inspections during production at freely defined inspection points
* Triggers final inspection upon goods receipt from production
* Manages partial lots of a material during production that differ in quality and assigns partial lots to batches
* Confirms quality and quantity information for manufacturing orders
* Monitors production quality with the help of control charts and determines process capability scores
* Manages problems in production using quality notifications and by processing corrective tasks
Sales & Distribution
* Manages customer-related quality information
* Triggers an inspection at shipping when the delivery is created
* Creates quality certificates with the delivery
* Manages problems in sales & distribution with the help of quality notifications and by processing customer complaints
Controlling
* Settles appraisal and nonconformity costs
